It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
Karen Perry
Our Chief Experience Officer, Bennett Lauber, has been invited to participate as a member of the Health IT Policy Committee’s Implementation, Usability, and Safety Workgroup.
I’m happy to be able to share my expertise and experience with the usability testing of Electronic Health Record system as part of this committee, Lauber said.
The draft charge for the workgroup is:
Examples of issues to be considered include, but are not limited to:
About ONC:
ONC is the principal federal entity charged with coordination of nationwide efforts to implement and use the most advanced health information technology and the electronic exchange of health information. The position of National Coordinator was created in 2004, through an Executive Order, and legislatively mandated in the Health Information Technology for Economic and Clinical Health Act (HITECH Act) of 2009.
The Office of the National Coordinator for Health Information Technology (ONC) is at the forefront of the administration’s health IT efforts and is a resource to the entire health system to support the adoption of health information technology and the promotion of nationwide health information exchange to improve health care. ONC is organizationally located within the Office of the Secretary for the U.S. Department of Health and Human Services (HHS).
About The Usability People, LLC:
The Usability People, LLC is a Washington DC area based Usability testing and User Experience agency. Our mission is to improve the user experience of enterprise-class software systems, including Electronic Health Record, mobile apps, and medical devices. The Usability People have the experience, knowledge and a passion for usability and user experience that enable your web site or mobile/web app to delight your users.
The Usability People have helped many EHR vendors achieve Meaningful Use Stage 2 certification by providing user experience consultation and summative usability testing for Safety-enhanced Design. The Usability People provide more than evaluations of user interfaces and formal usability studies, as your usability partner we provide strategic User eXperience (UX) design consultation that will enhance your web site or application. We will help you to provide a better user experience for your customers and obtain a greater return on investment (ROI) of your development budget.
See our thought leadership at http://www.theusabilitypeople.com/thought-leadership
It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.
The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users