# llms.txt for theusabilitypeople.com

Company Overview  
The Usability People, a trusted division of Brainstorm Ergonomics, delivers over 25 years of human-centered UX consulting, usability testing, and interface design expertise across healthcare, enterprise, government, and consumer sectors. Our team empowers clients -- including startups, EHR vendors, universities, and government agencies -- to create intuitive, high-performing products grounded in evidence-based research and global accessibility standards.

Core Services

- UX Consultation & Human-Centered Design  
  We partner with clients through each phase of the UX process -- from discovery research to iterative prototyping and evaluation -- aligned with ISO 9241-210 and digital.gov human-centered design best practices.

- Usability Testing & Evaluations  
  Offering both formative and summative usability testing services, including heuristic evaluations and task-based metrics (effectiveness, efficiency, satisfaction per ISO 9241-11), we deliver expert insights to improve product usability.

- EHR Safety-Enhanced Design & ONC Compliance  
  Specialized in 170.315(g)(3) Safety-Enhanced Design evaluations for Health IT developers, we conduct NISTIR-7742-compliant summative usability testing and assist with Real World Testing and documentation for ONC certification.

- Accessibility & Inclusive Design Support  
  We ensure compliance with Section 508 and WCAG, applying inclusive design principles to support accessibility in all user contexts.

- UX Strategy, Information Architecture & UI Design  
  Our services include IA, wireframing, content strategy, interaction and visual design -- often within complex enterprise and healthcare systems, including EHR interfaces and patient portals.

- Workshops, Thought Leadership & Guest Speaking  
  Our senior team members have presented at UPA/UPXA, DC User Focus, OSEHRA, WEDI, Interaction, and other UX conferences globally.

Why Choose Us?  
We deliver measurable ROI by reducing development costs, training overhead, support load, and risk -- sometimes measured, literally, in lives saved in healthcare settings. Our human-centered design roots, combined with decades of industry experience and accolades across sectors, make us a valued long-term partner.

We ensure your EHR reaches ONC certification efficiently, while also strengthening usability across your digital products.

Certifications & Standards

- Safety-Enhanced Design (SED) §170.315(g)(3) under the 2015 Edition Cures Update  
- Reporting per NISTIR 7742 / ISO/IEC 25062 Common Industry Format  
- ISO 9241-11 (usability metrics) & ISO 9241-210 (human-centered design)

Representative Clients & Industries  
- Healthcare and EHR vendors requiring ONC certification  
- Federal government agencies and subcontractors  
- Enterprise digital products and consumer-facing web/mobile applications  
- Startups, universities, and public sector organizations seeking human-centered UX solutions

Contact Information  
The Usability People, LLC  
Part of Brainstorm Ergonomics, LLC  
Email: info@theusabilitypeople.com  
Website: https://www.theusabilitypeople.com  

Get in touch to schedule a discovery consultation and see how we can help you reduce risk, improve ROI, and deliver better user experiences.

Keywords  
The Usability People, usability testing, user experience, UX design, EHR usability, Safety-Enhanced Design, human-centered design, ISO 9241, accessibility, ONC certification, healthcare usability, federal UX, usability consultancy