Product Usabiity testing/evaluations

The Usability People provide User Experience (UX) consultation and Usability testing services to clients in the US and across the globe.

We have helped “mom-and-pop” shops and internet start-ups, healthcare software (EHR) vendors, enterprise organizations, universities and government agencies. We have more than 25 years of experience providing user experience consultation, usability testing and interface design services to businesses of all shapes and sizes.

The Usability People have the experience, knowledge and passion for UX to help your web site or mobile web or phone app delight your users.

The Usability People -- Usability Starts with You

Your project will be a success when your team thinks about the needs of users as we work with your team through each step in the design and development of your software project. The Usability People work with your entire team to create a user-centered culture, and ultimately a highly usable web site, mobile web site or mobile app during all phases of the software development lifecycle, including:

  • planning your project
  • Collecting data from prospective users
  • Developing prototypes
  • Writing content
  • Conducting usability testing with real users
  • Working with (remote and off-shore) development teams
The Usability People EHR Usability testing for ONC Certification


Usability - The effectiveness, efficiency, and satisfaction with which specified users achieve specified goals in particular environments (ISO 9241-11).

  • Effectiveness - The accuracy and completeness with which specified users can achieve specified goals in particular environments.
  • Efficiency - The resources expended in relation to the accuracy and completeness of goals achieved.
  • Satisfaction - The comfort and acceptability of the work system to its users and other people affected by its use.

The Usability People will improve your profitability. Consumers have become much more demanding about usability. Following our user-centered design process increases customer satisfaction, productivity, and leads to better customer trust and loyalty and more profit for your business.

We have a passion for creating innovative user experiences that are usable, useful and engaging. We help your team understand the importance of usability and user experience no matter where your project is within the Software Development Lifecycle (SDLC).