UI

User interface design (UI) or user interface engineering is the design of user interfaces for machines and software, such as computers, home appliances, mobile devices, and other electronic devices, with the focus on maximizing the user experience.

Usability and User Experience is a team sport!

Usability and user experience teams have traditionally been way understaffed and often under-utilized.

Usability teams that I have led in the past have had to beg, borrow, or steal resources in order to achieve the significant gains in user productivity, user satisfaction (and reduction of user errors) for the software systems of the many companies and organizations that I’ve worked with.

Error message Errors - Don't blame the user

One of the easiest ways to improve the usability (and perceived usability) of a web application is to improve the text that appears on the screen specifically around labels, embedded assistance and error messages.

Usability is the most important "ility."

The lack of usability of electronic health records (EHRs) and healthcare IT applications, in general, has been in the news again. A research report published in the Journal of the American Medical Association (JAMA) analyzed voluntary error reports associated with EHR systems and found that problems with EHR usability may have directly resulted in patient harm (Howe JL ; Adams KT ; Hettinger AZ; et al. Electronic health record usability issues and potential contribution to patient harm. JAMA. 2018; 319: 1276-1278).

Gamification of Patient Portals -- a method for Increasing Engagement

One of the great things about living near a “destination city” such as Washington DC is that friends and relatives often come to visit.

My niece also recently just turned 21, and was celebrating her birthday. One thing that they both wanted to do was to go to a casino. Luckily about an hour or so north was Arundel Mills, an outlet shopping destination and (non-smoking) casino.

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