User eXperience

User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service

Age-related Human Factors of Mobile Websites

Mobile Device Users Age Faster Than General Population

-Levy Eymard - VP User Research

The mobile device user has, on average, gotten older at a faster rate than the general population. How can that happen? What does that mean for my website?

Shampoo in the shower and Contextual Inquiry

In a post on Linkedin by Kath Straub, she displayed the following photo along with this comment:

Shampoo in the shower

Really. PLEASE put SHAMPOO (or S) in BIG LETTERS on the little bottle so we can tell shampoo from conditioner without glasses in the shower!

Usability, Accessibility and Telehealth

A while ago there were two healthcare conferences that we attended here in Washington DC on the same day. One was the American Telehealth Association’s Fall forum and the other was The Interagency Committee on Disability Research (ICDR)’s Accessibility and Usability in Health Information Technology (HIT)

Crash test dummies and The Usability of Electronic Health Records

The big business interests of the Healthcare industry cried wolf (and lobbied hard)

against the meaningful use (now called “Promoting Interoperability”) program and enhancements to the usability requirements. Perhaps because they don’t want to spend the extra time and money to provide a healthcare system that truly follows a safety-enhanced design philosophy.

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