User eXperience

User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service

What is Human-centered Design?

Human-centered design is everywhere.

Look, and feel the chair that you are sitting in right now. If you are sitting in a modern office chair it probably has adjustable arms, the height of the chair can be adjusted to match your height. Most likely the bottom of the chair has special contours to better match the shape of your butt. This is Human-centered design. The developers of the chair knew that humans would be sitting in the chair and they made special design considerations to make the chair better match their human user.

A Bad UX can cause Death by 1000 cuts

The ISO 9241 standard presents the definition of usability as Effective Efficient and Satisfying in a specified context of use.

UX Consulting Survey

The team at Bentley University recently sent out a survey to UX professionals to learn more about their experience with UX consultants, and the type of services they need from a UX partner.

They received more than 200 responses from the survey and shared a few interesting findings from their initial data analysis:

Lauber's Law: The best error message is the one that you don't have to show!

One of the easiest ways to improve the usability (and perceived usability) of a web/application is to improve the text that appears on the screen specifically around labels, embedded assistance and error messages.

In many web/applications, there is a false assumption that all of the users are already experts. In many situations, the placement of a simple bit of embedded assistance will help the novice and intermediate users know exactly what to do.

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