User experience (UX) involves a person's behaviors, attitudes, and emotions about using a particular product, system or service

A foolish consistency is the hobgoblin of little minds

A Foolish Consistency?

We recently enrolled in a “designer lite” onsite course at leading Business Process Management (BPM) vendor’s location. It had been quite a while since I was a student in such as class--usually I’ve been the one teaching classes. It was nice to be in the passenger seat this time and see via their established curriculum the development environment for their BPM.

EHR usability Gap - Specified Context of Use

The efficient and effective use of Electronic Health Records are essential, as these systems are increasingly becoming a central tool for patient care.

The Health Information Technology for Economic and Clinical Health (HITECH) Act provided providers with a significant financial incentive to increase the adoption and use of EHRs. EHR vendors were required to conduct and report on a summative usability evaluation of their system as part of the Stage 2 Meaningful Use program (The ONC 2014 Edition Certification) and beyond. However, a recent report funded by the Agency for Healthcare Research and Quality (AHRQ), identified several “issues” with the certified EHR vendors in the processes, practices and use of standards and best practices with regard to usability and human factors.

What happened to Apple's commitment to quality?

I just finished downloading and installing yet another update to the operating system on my Macbook.

People pay a premium price for Apple products and reasonably expect to receive a superior product. A MacBook pro costs $1,299. A comparable HP laptop (the EliteBook 745 ) starts at $749. A 9.7 inch iPad Pro (with 32GB of storage) costs $599, while a 9.7 Samsung Galaxy Tab S2 with 32GB is $499.

Good Gov UX - April 20th 2016

GoodGov UX Logo

Please join the Good Gov UX team on Wednesday April 20th at 12:30 PM. They have a great featured speaker, a few updates from the UX and design thinking communities, updates from the hard work that has been done by their teams, and a happy hour.

The agenda:

12:30 - 1:00 Arrival, lunch and networking
1:00 - 1:15 Introduction and opening comments (Guests Patti Kwong and Jo Golden will briefly discuss DC Gov Jam and OpenIDEO goings-on)
1:15 - 2:00 Featured Presentation: "Designing NCI's 21st Century User Experience" presented by Lynn Cheryan - NIH/National Cancer Institute
2:00 - 2:20 Terminology and Definitions Team Update
2:20 - 2:40 RFP Team Update
2:40 - 3:00 Standards and Best Practices Team Update
3:00 - 3:30 Q&A/Flex Time
4:00 - 6:00 Happy hour at Highline RxR

Event Location: 1776 Offices in Crystal City

2231 Crystal Dr #1000, Arlington, VA 22202

HighlineRxR Address:

2010 Crystal Dr, Arlington, VA 22202

Register here!