Thought Leadership

The Future of Wearable Technology: Why Sensors Are the Better Option

Posted: February 15,2023

As technology advances, wearables have become increasingly popular in the health and fitness industry.

However, sensors may prove to be the better option when it comes to tracking and monitoring various aspects of our health. Let's start a conversation about the benefits of using sensors over wearables and why it is the future of technology.

Why Your Business Should Opt for a Minimal Awesome Solution, Not a Minimum Viable Product (MVP)

Posted: February 6,2023

The concept of MVP (Minimum Viable Product) has become increasingly popular in the world of software development. However, this approach can lead to a less-than-adequate solution for users. Let's explore why organizations should strive for a minimal awesome solution instead of an MVP.

ChatGPT and Healthcare Usability

Posted: December 15,2022

I asked ChatGPT to write a search engine optimized blog post promoting usability testing and Human-centered design in Healthcare IT. Here's the result:

Usability testing and human centered design are essential components of Healthcare IT. With the increasing reliance on technology in the healthcare industry, it is important to ensure that systems are user-friendly and designed with the needs of healthcare professionals and patients in mind.

Let's sort this out!

Posted: July 7,2022

A common usability problem that we've seen in many of the systems that we've evaluated is that default sort settings are the same for every list

Most of these systems seemed to have an ascending alphabetical sort (Things are sorted from A to Z) for all or most of the lists of items that are provided.

Developers often tell us that they set the sort order the same in each list so that there is a consistency across the application.

The Shock Doctrine and Human-centered Design

Posted: June 9,2020

So far I’ve been fortunate to have lived my life in three major metropolitan areas in the United States. Each of these different geographic locations have their own unique culture that is clearly evident in the conversations that you would often overhear when out at a restaurant or coffee shop, etc.

The Fallacy of User Error

Posted: February 4,2020

On Monday, Feb 3rd we all witnessed a glitch associated with a very high profile app--the counting of votes in the Iowa Caucuses.

In reading various news sources about the glitch, we've noticed all too many people blaming themselves for not being tech-savy. In a recent #HITsm tweetchat, a similar discussion emerged.

People are all too quick to blame themselves for not being able to use a poorly designed (or tested) system. We call this the "Fallacy of User Error."

EHR Usability: It is NOT a training issue

Posted: January 13,2020

In a recent blog post by John Lynn, (of Healthcare Scene fame) , John discusses the irony of the following two statements:

  • EHR Training Improves EHR Satisfaction and
  • Physicians Don’t Want to Make Time for EHR Training

Many, many times in our usability evaluation and design career when a development team isn't really interested in making enhancements to fix specific issues that we've identified, we've heard something like the phrase, "There is nothing wrong with the user interface, it is a training issue."

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