Usability Begins with You

Our catch-phrase

Hick’s and Fitt’s laws: Two important psychological principles to consider when designing navigational menu structures

Most web-based or mobile applications are organized in some type of hierarchical menu structure. Company information is usually located in an ‘about us’ tab, Products and Services each have a tab, etc.

Some company websites, for example, provide a menu structure that is initially simple, but then may require several more interactions to navigate down the tree to the target information.

See for example Verizon.com:

Please don’t air our dirty laundry!

Before running the summative usability evaluation for §170.314(g)(3) Safety-enhanced design we recommend that EHR vendors begin working with a usability expert to identify possible usability issues before they are exposed as “dirty laundry” in a formal report.

Cigarette smoking and the ROI of Design Thinking

Analogies have been a major part of how we explain usability, user experience and/or design thinking to audiences and clients (and potential clients). Many of these analogies involve automotive technology ( see e.g. Crash-test dummies and the Usability of EHRs http://www.theusabilitypeople.com/thought_leadership/crash-test-dummies-... ).

Accessability (#A11y) and Usability are BFF's

We've often blogged about Section 508 compliance as a means to convince very engineering-centric developers to consider their users.

While watching the video feed from the recent ONC annual conference we were very glad to see the closed captions because we were able to watch and understand while multitasking on one of THOSE conference calls that seemed to go on and on forever.

Accessible designs work for everyone - see also Universal Design. Ever use a curb-cut?

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