It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
Karen Perry
Athenahealth, Epic and Medfusion are the best electronic health record vendors for helping to facilitate patient portal adoption among their customers, according to a new KLAS report, Becker's Health IT & CIO Review reports (Jayanthi, Becker’s Health IT & CIO Review, 4/24).
The report was based on interviews with 186 provider organizations. The organizations were asked about the extent to which their EHR vendors helped to meet their current needs and helped to develop strategic solutions for the future (KLAS release, 4/23).
The report analyzed EHR vendor performance on three types of patient portal strategies:
KLAS found that athenahealth, Epic and Medfusion each had more than half of their customers report that 20% or more of their patients accessed patient portals -- well above the current requirement under Stage 2 of the meaningful use program.
Under the 2009 economic stimulus package, health care providers who demonstrate meaningful use of certified EHRs can qualify for Medicaid and Medicare incentive payments.
Under Stage 2, providers must have 5% of their patients view, download and transmit their health data through patient portals. However, CMS has proposed new Stage 2 rules that would reduce that requirement to a single patient per provider.
According to report author Coray Tate, providers said that the most effective means of encouraging patient portal adoption were:
It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.
The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users