Human-centered Design

Human-centered Design (HCD) has had a number of names over the years, from Human Factors, to Usability, to "Design Thinking."

The concept is simple, take a look at your site/application from the perspective of your end-users and design the information architecture, nomenclature and workflow to match THEIR mental model.

Let's sort this out!

A common usability problem that we've seen in many of the systems that we've evaluated is that default sort settings are the same for every list

Most of these systems seemed to have an ascending alphabetical sort (Things are sorted from A to Z) for all or most of the lists of items that are provided.

Developers often tell us that they set the sort order the same in each list so that there is a consistency across the application.

The Shock Doctrine and Human-centered Design

So far I’ve been fortunate to have lived my life in three major metropolitan areas in the United States. Each of these different geographic locations have their own unique culture that is clearly evident in the conversations that you would often overhear when out at a restaurant or coffee shop, etc.

Human-centered Design remote working sessions

CXO Bennett Lauber during a Human-centered Design workshop

We offer single day working sessions suited to your company's specific needs and projects.

Do you have questions about your design strategy? Would you like to educate your team on Human-centered Design (HCD)? Are you looking for practical pointers for augmenting the user experience of your product? Let us become your usability partner.

The Usability People can create a customized HCD training or workshop that will help your team be able to understand their user's perspective and apply it to a portion of your product or system.

Human-centered Design Working Sessions

CXO Bennett Lauber during a Human-centered Design workshop

We offer single day working sessions suited to your company's specific needs and projects.

Do you have questions about your design strategy? Would you like to educate your team on Human-centered Design (HCD)? Are you looking for practical pointers for augmenting the user experience of your product? Let us become your usability partner.

The Usability People can create a customized HCD training or workshop that will help your team be able to understand their user's perspective and apply it to a portion of your product or system.

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