General discussion

Shampoo in the shower and Contextual Inquiry

In a post on Linkedin by Kath Straub, she displayed the following photo along with this comment:

Shampoo in the shower

Really. PLEASE put SHAMPOO (or S) in BIG LETTERS on the little bottle so we can tell shampoo from conditioner without glasses in the shower!

Usability, Accessibility and Telehealth

A while ago there were two healthcare conferences that we attended here in Washington DC on the same day. One was the American Telehealth Association’s Fall forum and the other was The Interagency Committee on Disability Research (ICDR)’s Accessibility and Usability in Health Information Technology (HIT)

Interoperability, Usability, and the ONC 2015 Edition Certification

"Satisfaction and usability ratings for certified electronic health records (EHRs) have decreased since 2010 among clinicians across a range of indicators.”

This announcement was made 5 years ago the 2013 Healthcare Information and Management Systems Society (HIMSS) Conference & Exhibition by Michael S. Barr, MD, MBA, FACP.

Section 508 and User-Centered Design

We've often blogged about Section 508 compliance as a means to convince very engineering-centric developers to consider their users.

Accessible designs work for everyone - see also Universal Design. Ever use a curb-cut?

By thinking about a disabled user and designing a solution that works for them, developers adopt a user-centered design strategy without even knowing it.

It is an excellent foot-in-the-door for designing for an admin user, a casual user, the sales team, an expert user, and many of other personas associated with the solution.

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