Usability is the ease of use and learnability of a human-made object. The object of use can be a software application, website, book, tool, machine, process, etc.
The big business interests of the Healthcare industry cried wolf (and lobbied hard)
against the meaningful use (now called “Promoting Interoperability”) program and enhancements to the usability requirements. Perhaps because they don’t want to spend the extra time and money to provide a healthcare system that truly follows a safety-enhanced design philosophy.
The Usability People provide real value to your team by promoting and embracing the User-centered Design approach that has been shown to have a 10 to 100 times ROI.
Is your EHR ready for the new features that are required to be evaluated for Meaningful Use?
We can design a satisfying user experience with usable interfaces to the many new required EHR features that have been identified in the 2015 Certification criteria.
When your system is ready, we provide a cost-effective and complete summative usability evaluation that is suitable for submission to your ATCB (Drummond, Infoguard, ISCA Labs, etc.).
We have sucessfully completed usability testing for the Safety-enhanced Design portion of the ONC 2015 Certification (aka Meaningful Use Stage 3) for a number of EHR vendors and are available to help you.
The Usability People would welcome the opportunity to work with you on improving the Usability of Healthcare IT. Together we may save a life!
Look, and feel the chair that you are sitting in right now. If you are sitting in a modern office chair it probably has adjustable arms, the height of the chair can be adjusted to match your height. Most likely the bottom of the chair has special contours to better match the shape of your butt. This is user-centered-design. The developers of the chair knew that humans would be sitting in the chair and they made special design considerations to make the chair better match their human user.
In the proposed rule for Meaningful Use Stage 3 the Office of the National Coordinator (ONC) has made significant changes to the patient engagement recommendations that are causing controversy amongst EHR vendors, Doctors, and the media. These recommendations include three measures of engagement, and providers would have to report on all three of them, but successfully meet thresholds on only two.
Some claim that these requirements are too burdensome, and that they may not be achievable giving what is achievable in the marketplace today.
It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
Karen Perry
I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.
Alex
The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users
