Usability is the ease of use and learnability of a human-made object. The object of use can be a software application, website, book, tool, machine, process, etc.
A common usability problem that we've seen in many of the EHRs that we've evaluated is that default sort settings are the same for every list
Most of these systems seemed to have an ascending alphabetical sort (Things are sorted from A to Z) for all or most of the lists of items that are provided.
Developers often tell us that they set the sort order the same in each list so that there is a consistency across the application.
Back in the 1980s Tipper Gore. Susan Baker, and several others created the Parents Music Resource Center (PMRC) with the intent of increasing parental control over the access of children to music deemed to have violent, drug-related or sexual themes. They used their influence as “Washington Wifes” to push for regulation of the music industry. By 1985, 19 record companies agreed to put "Parental Guidance: Explicit Lyrics" labels on albums to warn consumers of explicit lyrical content.
The Usability People provide real value to your team by promoting and embracing the User-centered Design approach that has been shown to have a 10 to 100 times ROI.
Is your EHR ready for the new features that are required to be evaluated for Safety-enhanced Design?
We can design a satisfying user experience with usable interfaces to the many new required EHR features that have been identified in the 2015 Certification criteria, such as:
§ 170.315(a)(20) Implantable device list
When your system is ready, we provide a cost-effective and complete summative usability evaluation that is suitable for submission to your ATCB (Drummond, Infoguard, ISCA Labs, etc.).
We will conduct usability testing for the Safety-enhanced Design portion of the ONC 2015 Certification (aka Meaningful Use Stage 3) and create a report to your ATCB.
The Usability People would welcome the opportunity to work with you on improving the Usability of Healthcare IT. Together we may save a life!
It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
Karen Perry
I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.
Alex
The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users
