Summative Usability Evaluations for Safety-enhanced Design

EHR vendors are required to conduct and report on a summative usability evaluation of their system as part of the ONC Certification(s) for Safety-Enhanced Design (§170.315.g.3).

In a public comment on the certification process, The Drummond Group (one of the ONC ATCB's) stated that:

"...the usability test effort is not a small undertaking for EHR vendors. In fact, it was essentially one of the most difficult criteria to complete."

The required summative assessment cannot happen overnight, and it is important that your team allow enough time for required testing to be completed and presented to the proctor during your appointment with an ONC-ATCB.

We suggest at least 4-6 weeks in your submission timeline for the preparation, conducting, analyzing and reporting of a summative usability test for the ONC (§170.315.g.3) Safety-enhanced Design Certification.

Please complete the form below to tell us about your testing requirements:

Your Company:

Company Name *

Mailing Address

Your Name *

Your E-mail Address *

Your Phone Number *

Your EHR and Usability Testing Requirements

Please tell us a bit about your EHR Safety-enhanced Design testing requirements:

Your ONC Authorized Testing Laboratory (ONC-ATL)

When is your final wave certification appointment?

Month

Day

Year

This is the date that your complete package needs to be ready. We will have the summative evaluation completed at least one week before this deadline

Which is the Authorized Testing Laboratory (ONC-ATL) you are using?

Drummond Group

ICSA Labs

Infogard Laboratories, Inc

SLI Compliance

Other

Please select the ONC-ATCB that you are working with.

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It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.

Karen Perry

I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.

Alex

The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users

Kiran Jethwa

Summative Usability Evaluations for Safety-enhanced Design

EHR vendors are required to conduct and report on a summative usability evaluation of their system as part of the ONC Certification(s) for Safety-Enhanced Design (§170.315.g.3).

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