It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
Karen Perry
Summative evaluations are used to determine if the design meets specific measurable performance and/or satisfaction goals, or to establish a usability benchmark or to make comparisons.
These usability tests are much more formal and detailed than many of the other evaluation techniques. The Usability People conduct and report on the usability of products using the NIST Common Industry Format (CIF) report protocol. This procedure follows a definition of usability most associated with ISO 9142-11.
The result of these tests include user performance data (including time on task, number of errors, assisted and unassisted task completion rates) as well as user preference data (usually measured using a standardized test instrument such as the SUS and/or and IBM CUSQ.)
Summative Usability Evaluations are required in order to qualify for Meaningful Use Stage 2 (and the 2015) certification. The Usability People have the experience and expertise to provide this report, along with a set of actionable feedback that you can deliver to your design and development team for implementation.
For more information about our usability testing services or to schedule a meeting,
It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.
I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.
The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users